AS OUR GUEST YOU CAN EXPECT OUR STAFF

•Will give you a professional service in clean, safe and comfortable  surroundings.

•Will treat you with respect and dignity.

•Is trained and current in their area of expertise, as outlined by the State Division of Licensing Services and the practice standards of Marlene Weber.  

•Will keep all health records, personal information, credit card and gift card information confidential and secure.

•Will keep you updated on new industry information, trends and special offers throughout the year, either in person or by e-mail, text and or Facebook.

WE ASK OUR GUESTS

•To arrive 15 minutes prior to appointment time. This allows you to change, fill out a form (if needed) and to consult with your spa provider.

•Late arrivals will not receive an extension on their service time.

•To communicate your expectations, needs and concerns about your service.

•Let your service provider know if you are on any medications, are pregnant, or are undergoing treatment for an illness or have an illness (this information may be pertinent to the service ).

•Leave children at home unless they have a scheduled appointment at the spa.

APPOINTMENTS & CANCELLATIONS

•We require a valid credit card to hold all appointments.  

•As a courtesy to you we will confirm all appointments by phone  or text (please be certain we have an accurate number for you) 24-48 hours in advance, in the event you need to cancel please do so with a minimum of 24 hours

•If you cancel with less than 24 hours notice we will charge your card 50% of the service fee.

•In the event you do not arrive for your scheduled appointment and have not canceled you will be charged 100 % of the service fee.

GIFT CARDS/SERIES

•Gift cards and Series expire one year from date of purchase and will not be honored or extended beyond one year.

•Lost, destroyed or stolen gift cards will not be honored.

•Gift cards or Series cards must be presented at time of service.  

•Gift Cards and Series Cards are redeemable for the service only and are not redeemable for cash ,tip or a refund.

•Gift Cards and Series may not be returned.

Marlene Weber Gift Cards A special gift for any occasion. Give the gift of relaxation. > PURCHASE A GIFT CARD

Campaign 20 >SIGN UP TO BECOME A CAMPAIGN20 VIP today!!

BOTOX BY DR. CASH!! >ABOUT DR. CASH

Get Aveda Products direct from Aveda Need your favorite Aveda products, but can't make it to the salon? Click the Shop Aveda logo to visit the official Aveda website and place an on-line order.